Cornerstone Clients Unmet Needs–Norbeck/Adrienne House 24 Hour facility

As of May 3rd have not seen a new therapist. Finally a temporary therapist in a week.
May 2 went to local eyeglass place to have 6 year old wire glasses tightened. He said your eyes are very very dry. Told Alex who is trying to find out from Terri Reid benefits specialist about the free eye exam upon turning 65 years old which I did last February. My eyes have been extremely blurry the past few weeks. Also have had bad subconj. hemm. in left eye, it began to heal, rested, then got worse again, Dr. Polem said the area near nose also looked scratched and swollen and showed Alex Smith my caseworker. Dr. Polem was kind enough to ask Dr. Solomen eye doctor a few doors down to look at it. His office does not accept Medicaid at all and usually Medicare won’t pay for it (?) any eye exams? but his receptionist faxed to Medicare andDr. Soloman agreed to see me he said it was just a subconj hemm and to come back in 6 weeks if not better. The bleeding stopped thank God but eyes still very very blurry. Less than poverty level with the amount of money Cornerstone Montgomery gives back and even less since the unneeded move to 24 hour care but will buy artificial tears.

My food continues to be stolen ask if we will go to Nourish Now this month.

The young client at Norbeck Keith is back from the hospital the gouges in his skull and face are healed but still worried about the straight razor or whatever he used to do that to himself, Alex said “He has to shave.” I said why doesn’t someone help him to buy an electric razor later thought and said to a very unconcerned Julianne that Keith does not do that to himself with one of those plastic safety razors.
Keith still very restless paces endlessly around the small house and asks me endlessly for cigarettes or to use my blue cup or to have some of my frozen water which always agree to but obvious he is lonely and should be given attention by the staffers who do not really interact with clients here and seems but still follows me wherever I go. Cannot cook meals because he will pace hundreds of times in the very small kitcheen while I spend 20 minutes trying to make a rice or pasta dish and then sits or stands and stares at me while I eat. So I mostly subsist on bread, crackers, peanut butter sandwiches and Ensure when I can afford it but though it puts on weight is not nourishing. Cooking the veggies Nourish Now gives is impossible to think to cook with someone endlessly pacing in the few feet of space behind you. The kitchen is long but very short the dining room is large and as part of Keith’s endless pacing aroung the house which takes him less than 30 seconds and is back in kitchen behind me while cooking. Would make a cell phone vid to show he literally paces hundreds of times when I try to cook a very simple meal but don’t want to set him off.

Core Service Agency should do the work of The Lighthouse instead of blowing people off after the first sentence “Maybe you don’t belong in this program” which is the mantra of the Agency St. Luke’s House under various names but is shameful for an oversight agency to do that. I was placed here in retribution for complaining repeatedly over 7 years about wrongdoing by St. Luke’s, Susan Wilcox who got paid for but who did not do grievances, Keith Ellis a man getting paid to be supervisor at Bel Pre but who only makes fun of clients and misuses them to do heavy heavy cleaning for inspections otherwise ignores any needs of clients or properties and Ken Westin for not even listening to complaints.
I would like to make a complaint against CSA but do not know who is directly over them and Ken Westin and Rebecca Garcia have shown contempt for Congresspersons and the Blue Ribbon panel commissioned by Montgomery County Council which was incredibly critical of MC CSA performance to say the least but nothing changed.

Placing me in this 24 hour facility without Ken Westin, CSA making any attempt to talk to me on the phone or in person was retribution for my complaint against him and also because Ken Westin does not do any oversight of Mental Health Agencies which is what he is paid to do. Norbeck/Adrienne house is very unsanitary and clients are just warehoused and Chadwick House which Julianne Tortellino gets paid to supervise burnt down around Christmastime and the clients are still in hotels because the Fire Department still refuses to say it is inhabitable.
There are no screens in window in the small room I share with Esther. I was told by Natavia that none of the windows in this house have screens, tho can see a few do from outside, and that it takes a long time to measure the windows and maintenance etc etc. Natavia said they killed a wasp last night, May 2, 2018 and Esther complianed about the wasps and moths when I opened the window. Natavia said there is no central air condition but they have portable airconditioners. I have only seen two. I get very sick in the heat, I am 65 years old and most of the patients in Norbeck House are senior citizen age. Georgio told me a while back that they, Cornerstone moved into Norbeck House in April 2017, what did they do last summer. Did any of the elderly clients die from the heat? They have had a year to get screens and/or central air conditioning. what do they talk about in their weekly meetings with many people not just the staffers here every Tuesday with luxury food, chocolate covered strawberries, pizza, huge many deckered sandwiches and other carry out food while clients doen’t even have a can opener that works.

Are any notes taken at these purported weekly meetings.  Any benefits to clients from these Tuesday meetings is in no way apparent.

My eyes are very blurry, I have been notifying staff and Terri Reid about the free eye exam when you turn 65 years old several months before my birthday in February and asked about any other benefits this was the only one I could find and it is needed. My eyeglasses are 6 years old and scratched and I cannot do art without some help in obtaining vision care.


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